Clear Terms for Using Our Store & Services.
These Terms and Conditions explain the rules that apply when you access marivelley.com, browse our products, place an order, communicate with us, or otherwise use services made available through the Marivelley™ online store.
Store Use
Use marivelley.com lawfully and do not interfere with the operation, security, functionality, or availability of the online store.
Orders & Purchases
Orders may be subject to availability, payment review, verification, acceptance, fulfillment requirements, and other applicable conditions.
Policies Work Together
Shipping, returns, refunds, privacy, payment, and other store policies may apply in addition to these Terms and Conditions.
Please Review These Terms Before Using Marivelley™.
About These Terms and Conditions
These Terms and Conditions apply to your access to and use of marivelley.com and to purchases and interactions made through the Marivelley™ online store.
By accessing or using the online store, you agree to comply with these Terms and Conditions and with other policies or notices that apply to the relevant service, transaction, or feature.
If you do not agree with these Terms and Conditions, you should not use the online store or submit a purchase through it. Nothing in these terms is intended to exclude rights that cannot lawfully be excluded under applicable law.
Using the Marivelley™ Online Store.
These provisions explain important conditions relating to website access, customer information, purchases, products, pricing, and payment.
Online Store Use
You may use marivelley.com for lawful personal shopping, product research, customer support, and other legitimate purposes associated with the services made available through the website.
You may not use the online store in a manner that violates applicable law, infringes the rights of others, interferes with the website or its systems, or attempts to gain unauthorized access to information, accounts, services, or technical infrastructure.
Customer Information
When you provide information in connection with an order, inquiry, account, payment, shipment, return, or other interaction, you are responsible for providing information that is accurate and reasonably complete.
This includes relevant billing, shipping, recipient, and contact information necessary to process or support your transaction.
Product Information
We aim to present product descriptions, specifications, images, features, and other store information as clearly and accurately as reasonably possible.
Actual appearance may vary to some degree because of screen settings, photography, manufacturing tolerances, product updates, packaging changes, or other reasonable variations.
Product Availability
Products and product variations may be subject to availability. Displaying a product on the website does not necessarily guarantee that it will remain available at all times or in every destination.
We may update product availability, selection, packaging, specifications, or other store information where reasonably necessary.
Prices & Charges
Prices and other amounts displayed through the store may be updated from time to time. The applicable amount for an order is generally the amount presented through the relevant checkout process, subject to corrections permitted or required by applicable law.
Shipping charges, taxes, duties, fees, or other amounts may apply depending on the transaction, destination, and circumstances and may be displayed separately where applicable.
Payment
Orders must be paid using payment methods made available through the applicable checkout process. Payment processing may involve third-party payment providers and may be subject to authorization, verification, fraud prevention, or other payment-related checks.
Submission of payment information does not necessarily mean that an order has been finally accepted or completed.
From Product Selection to Order Support.
A purchase may move through several stages before final delivery. Each stage may be subject to the applicable store policies and operational requirements.
Select
Review the product information and select the item or variation appropriate for your needs.
Checkout
Review your order, shipping details, payment information, and applicable amounts before submitting the purchase.
Fulfillment
Accepted orders move through the applicable preparation, fulfillment, and shipping process.
Support
Contact Marivelley™ if you need appropriate assistance relating to your order or purchase.
Order Submission & Acceptance
Submitting an order represents a request to purchase the products included in that order. Orders may be subject to payment authorization, product availability, verification, fulfillment capability, shipping availability, and other reasonable operational requirements.
We may decline or cancel an order where reasonably necessary, including where payment cannot be authorized, inventory is unavailable, order information appears materially inaccurate, suspected fraud or misuse is identified, or fulfillment cannot reasonably be completed.
Order Changes & Cancellations
If you need to request an order change or cancellation, contact Marivelley™ customer support as soon as possible.
We cannot guarantee that an order can be changed or canceled after payment processing, preparation, fulfillment, packaging, shipment, or other operational steps have begun.
Shipping & Delivery
Shipping and delivery are subject to the information presented during the order process and to our applicable Shipping Policy.
Delivery estimates may be affected by destination, logistics providers, customs procedures, weather, transportation networks, local delivery conditions, inaccurate address information, and other circumstances.
Returns & Refunds
Requests relating to returns, refunds, damaged products, incorrect items, incomplete orders, exchanges, or other post-purchase resolutions are subject to our applicable Return & Refund Policy and any rights provided by applicable law.
Customers should contact Marivelley™ before sending a product back and should follow the return instructions provided for the applicable request.
Promotions & Discounts
Promotional offers, discount codes, special pricing, bundles, or other promotional arrangements may be subject to additional conditions communicated with the applicable offer.
Unless otherwise stated, promotional terms may vary by product, customer, order, period, or availability and cannot necessarily be combined with other offers.
Taxes, Customs & Import Requirements
Taxes, customs duties, import fees, or other governmental charges may apply depending on the order, destination, and applicable law.
Where such amounts are not collected through the store, they may be assessed independently by the relevant authorities, logistics providers, or other entities involved in the transaction or delivery.
A Few Things Help Keep the Store Experience Clear.
Customers also play an important role in keeping orders, payments, deliveries, and support interactions accurate and secure.
Provide Accurate Information
Review your order, billing, shipping, and contact information before completing checkout.
Use the Store Lawfully
Do not misuse the website, interfere with its operation, attempt unauthorized access, or use it for unlawful activity.
Review Product Details
Review relevant product information, specifications, dimensions, intended use, and other available details before purchasing.
Contact Us When Help Is Needed
If a purchase or delivery issue arises, provide relevant order information so our customer support team can review the matter.
Intellectual Property
Unless otherwise indicated, content made available through marivelley.com, including brand names, logos, visual elements, graphics, photographs, product presentation, written content, layouts, and other materials, may be protected by intellectual-property rights.
You may not reproduce, distribute, commercially exploit, modify, republish, or otherwise use protected store materials without appropriate authorization except where permitted by applicable law.
Prohibited Conduct
You may not use the online store to introduce malicious code, attempt unauthorized access, interfere with website functionality, collect information unlawfully, impersonate others, submit fraudulent transactions, abuse promotional offers, or engage in activity intended to harm the store, its users, or related systems.
We may take reasonable steps to protect the store and its users when misuse, fraud, security threats, or other prohibited conduct is identified.
Third-Party Services
Certain functions associated with the online store may involve third-party services, including payment, technology, analytics, communications, logistics, fulfillment, or other service providers.
Third-party services may be governed by their own terms, policies, availability, and technical requirements where applicable.
Third-Party Links
The website may contain links or references to third-party websites, platforms, or services for convenience or functionality.
Unless expressly stated otherwise, the presence of a third-party link does not mean that Marivelley™ controls that third party's website, content, policies, security, availability, or practices.
Website Availability
We may update, maintain, modify, suspend, or discontinue website features, content, products, or services where reasonably necessary.
We do not guarantee that every website feature or service will be available continuously or without interruption, error, maintenance, technical limitations, or other operational issues.
Disclaimer of Warranties
To the extent permitted by applicable law, the website and its content are provided subject to the terms, representations, warranties, and consumer protections that apply to the relevant transaction and jurisdiction.
Nothing in these Terms and Conditions excludes any warranty, guarantee, condition, or consumer right that cannot lawfully be excluded or limited.
Limitation of Liability
To the extent permitted by applicable law, liability arising from use of the website, products, services, or transactions may be subject to applicable legal limitations and exclusions.
Nothing in these terms is intended to exclude or limit liability where such exclusion or limitation would be unlawful, or to restrict mandatory consumer rights or remedies.
Events Outside Reasonable Control
Website operations, fulfillment, shipping, delivery, or other services may occasionally be affected by events outside reasonable control, including transportation disruptions, severe weather, infrastructure failures, customs procedures, governmental actions, labor disruptions, widespread technical failures, or similar events.
Where such circumstances arise, reasonable steps may be taken to manage the affected service or transaction.
These Terms Do Not Remove Mandatory Consumer Protections.
These Terms and Conditions are intended to explain the contractual rules governing the Marivelley™ online store. They are not intended to exclude, restrict, or replace rights, remedies, warranties, guarantees, or protections that cannot lawfully be excluded under applicable law.
If a provision of these Terms and Conditions conflicts with a mandatory legal requirement applicable to a particular transaction, the applicable mandatory requirement will govern to the extent of that conflict.
Privacy
Personal information collected or processed in connection with the online store is handled in accordance with our applicable Privacy Policy and relevant legal requirements.
Please review the Privacy Policy for additional information about how personal information may be collected, used, disclosed, retained, or otherwise processed.
Suspension or Termination of Access
Where reasonably necessary to protect the website, customers, systems, rights, or legitimate business interests, access to certain website functions or services may be restricted or terminated in response to fraud, misuse, prohibited conduct, security threats, or material violations of these terms.
Any such action remains subject to applicable law and does not eliminate rights or obligations that properly survive termination.
Severability
If a provision of these Terms and Conditions is found to be invalid, unlawful, or unenforceable under applicable law, the remaining provisions will continue to apply to the extent permitted by law.
The affected provision may be interpreted or limited only to the extent necessary to address the applicable legal requirement.
Changes to These Terms
These Terms and Conditions may be updated from time to time to reflect changes in store operations, services, legal requirements, business practices, technology, or other relevant circumstances.
The version made available through marivelley.com will apply as appropriate, subject to applicable law and any rights or obligations associated with transactions completed under earlier terms.
Applicable Law & Disputes
Rights and obligations relating to use of the online store and purchases made through it are subject to the laws and mandatory consumer protections applicable to the relevant transaction and circumstances.
Nothing in these Terms and Conditions is intended to require a customer to waive a jurisdiction, remedy, forum, or legal protection that cannot lawfully be waived. Customers with a concern are encouraged to contact Marivelley™ customer support so the matter can first be reviewed through the appropriate support process.
Need More Information?
Contact Marivelley™ customer support if you have questions about these Terms and Conditions, an order, a purchase, or another matter relating to our online store.
Include your order number and a clear description of your question or concern so our team can identify the relevant purchase and review the available information.
Who Operates Marivelley™?
Marivelley™ is owned and operated by Guangzhou Kexiang Technology Co., Ltd.
Guangzhou Kexiang Technology Co., Ltd. operates marivelley.com and provides customer support for purchases made through the Marivelley™ online store.