Privacy Policy

Marivelley™ Privacy Policy

Clear Information About Your Privacy.

This Privacy Policy explains how personal information may be collected, used, disclosed, and protected when you visit marivelley.com, shop through the Marivelley™ online store, contact customer support, or otherwise interact with us.

01

Information We Collect

Information may be collected when you browse our store, place an order, communicate with us, or use available website features.

02

Why We Use It

Information may be used to operate our store, process orders, provide support, improve services, maintain security, and meet applicable legal obligations.

03

Your Choices

Depending on where you live and applicable law, you may have certain choices or rights regarding your personal information.

About This Policy

Privacy Should Be Explained Clearly.

Our Approach to Personal Information

Marivelley™ is owned and operated by Guangzhou Kexiang Technology Co., Ltd. This Privacy Policy describes our general practices regarding personal information associated with marivelley.com and the Marivelley™ online store.

The information collected and the way it is handled may depend on how you interact with our store, the services involved, your location, and applicable legal requirements.

This policy should be read together with other applicable store policies and any notices presented when information is collected.

Privacy Details

How Information May Be Collected and Used.

The exact information involved can vary depending on how you use our website, the services you request, and the features available through our ecommerce environment.

01

Information We May Collect

We may collect information you provide directly, such as your name, shipping address, billing information, email address, telephone number, order information, customer support communications, and other information you choose to provide.

We may also receive technical or usage information associated with visits to our store, such as device, browser, network, IP address, website interaction, referral, and similar information where available.

02

How Information Is Collected

Information may be collected when you visit or interact with marivelley.com, create or use available store features, place an order, communicate with customer support, subscribe to communications, or otherwise provide information to us.

Certain information may also be received from service providers or other parties involved in operating the store, processing transactions, fulfilling orders, providing analytics, supporting advertising, preventing fraud, or delivering related services.

03

Why We Use Personal Information

Personal information may be used to provide and operate our store, process and manage orders, communicate about purchases, provide customer support, improve products and services, maintain store functionality, understand store usage, prevent fraud or misuse, and protect the security of our business and customers.

Information may also be used for marketing or advertising purposes where appropriate and in accordance with applicable requirements, as well as to comply with legal, regulatory, accounting, or other obligations.

04

Cookies & Similar Technologies

Our store and services used to operate it may use cookies, pixels, local storage, tags, and similar technologies. These technologies can support essential store functions, remember preferences, understand website performance and usage, help maintain security, and support analytics or advertising activities.

Depending on your location and applicable law, you may have controls or choices regarding certain non-essential cookies or similar technologies through your browser, device, consent tools, or other available mechanisms.

05

Service Providers & Disclosure

Personal information may be disclosed to service providers and other parties where reasonably necessary to operate our business and online store. These may include ecommerce platform providers, payment services, logistics and fulfillment providers, customer-support services, analytics providers, technology providers, and other operational partners.

Information may also be disclosed where required or permitted by applicable law, to protect legal rights, address fraud or security concerns, enforce applicable agreements, or in connection with a legitimate business transaction such as a reorganization or transfer.

06

Advertising, Sale & Sharing

Depending on the technologies and services used by our store, certain information may be processed or disclosed for analytics, advertising, audience measurement, personalization, or related purposes.

Some privacy laws use specific definitions for terms such as “sale,” “sharing,” or “targeted advertising.” Where applicable, customers may have rights or choices relating to these activities. The availability and scope of those rights depend on applicable law and the customer's place of residence.

07

Ecommerce & Platform Services

Marivelley™ uses ecommerce and technology services to operate its online store. These services may process information necessary to provide website functionality, checkout, payment-related services, order management, security, analytics, and other ecommerce functions.

Independent service providers may process information under their own terms, privacy practices, and legal obligations where applicable.

Privacy Rights

Your Rights May Depend on Where You Live.

Privacy and data-protection laws differ by jurisdiction. Depending on your place of residence and applicable law, you may have one or more rights regarding your personal information.

01

Access

You may have the right to request information about personal information maintained about you or obtain access to certain personal information.

02

Correction

You may have the right to request correction of certain inaccurate personal information, subject to applicable requirements and exceptions.

03

Deletion

In some circumstances, you may have the right to request deletion of certain personal information, subject to legal, operational, and other applicable exceptions.

04

Privacy Choices

Depending on applicable law, you may have choices concerning certain marketing, advertising, cookie, sale, sharing, or targeted-advertising activities.

08

Data Retention

Personal information may be retained for periods that are reasonably necessary for the purposes for which it was collected or processed, including providing services, maintaining business and transaction records, resolving disputes, protecting security, preventing fraud, and meeting legal or regulatory obligations.

Retention periods may vary depending on the type of information, the purpose for which it is used, and applicable legal requirements.

09

Your Privacy Rights

Depending on your place of residence and applicable law, you may have rights concerning access, correction, deletion, portability, restriction, objection, withdrawal of consent, or certain uses or disclosures of personal information.

These rights are not identical in every jurisdiction and may be subject to legal conditions, limitations, or exceptions.

10

Submitting a Privacy Request

If you wish to make a privacy-related request, contact Marivelley™ using the customer support information provided in this policy and clearly describe the nature of your request.

We may need to request information reasonably necessary to verify the request, confirm identity or authority, locate relevant records, protect against fraudulent requests, or comply with applicable law.

11

Marketing Communications

Where marketing communications are offered and permitted, you may be able to unsubscribe from promotional email communications using the unsubscribe mechanism included in the applicable message or another method made available to you.

Even if you opt out of promotional communications, we may still send non-promotional communications where appropriate, such as messages relating to an order, customer-service request, security matter, or other transactional interaction.

12

Information Security

We use reasonable administrative, technical, and operational measures intended to help protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of internet transmission, electronic storage, or information-security system can be guaranteed to be completely secure. Customers should also take reasonable steps to protect their devices, accounts, passwords, and other sensitive information.

Practical Privacy

Small Choices Can Help Protect Your Information.

Privacy is also supported by the choices customers make when browsing, shopping, communicating, and managing their own devices and accounts.

01

Protect Account Credentials

Keep passwords and authentication information private and avoid reusing weak credentials across services.

02

Limit Sensitive Information

Do not send passwords, full payment-card credentials, or security codes through ordinary customer-support messages.

03

Review Browser Choices

Your browser, device, or available consent tools may provide controls relating to cookies and similar technologies.

04

Contact Us With Concerns

If you have a privacy-related question concerning Marivelley™, contact our customer support team using the information below.

13

Children's Privacy

Our online store is not intended to knowingly solicit personal information from children in circumstances where parental or guardian authorization would be required under applicable law.

If you believe that a child has provided personal information to us in a manner that raises a privacy concern, contact us so the matter can be reviewed in accordance with applicable requirements.

14

International Processing

Because our business, ecommerce platform, service providers, technology providers, logistics partners, or other operational services may operate in different locations, personal information may be processed or stored outside the country or region where you live.

Where applicable, such processing is subject to relevant legal requirements and available safeguards.

15

Third-Party Services & Links

Our store may contain links to external websites or use third-party services that are independently operated. Their privacy practices, security measures, terms, and content may differ from ours.

We encourage customers to review the applicable privacy information of third-party services before providing personal information directly to those services.

16

Changes to This Privacy Policy

We may update this Privacy Policy when reasonably necessary to reflect changes to our store, business practices, technologies, services, legal requirements, or other relevant circumstances.

An updated version may be published through marivelley.com. Where required by applicable law, additional notice or consent may be provided.

Privacy Requests

Need to Ask About Your Personal Information?

Contact Marivelley™ customer support and clearly identify your request as a privacy-related matter. Depending on the request and applicable law, additional information may be needed to verify identity, authority, or the records involved.

Step 01

Describe Your Request

Explain the privacy question or right you would like us to review as clearly as possible.

Step 02

Provide Relevant Information

Include information reasonably necessary to locate the relevant interaction, order, or records where applicable.

Step 03

Verification May Be Required

We may need to verify identity or authority before completing certain requests in order to help protect personal information.

Step 04

We Review the Request

Requests are reviewed according to the circumstances and applicable privacy or data-protection requirements.

Privacy Support

Questions About This Privacy Policy?

Contact Marivelley™ customer support if you have a question about this Privacy Policy, our general privacy practices, or a privacy-related request concerning your interaction with our online store.

Email
service@marivelley.com
Phone
+86 13352366666
Customer Service Hours
8:00 AM – 10:00 PM
Website
marivelley.com
Please protect sensitive information.

When contacting us about privacy, do not send passwords, full payment-card numbers, card security codes, or other sensitive authentication credentials through ordinary support messages.

Brand Ownership

Who Operates Marivelley™?

Marivelley™ is owned and operated by Guangzhou Kexiang Technology Co., Ltd.

Guangzhou Kexiang Technology Co., Ltd. operates marivelley.com and provides customer support for purchases made through the Marivelley™ online store.

Company Details

Business Information

Marivelley™
Brand Name
Marivelley™
Legal Company Name
Guangzhou Kexiang Technology Co., Ltd.
OWNER
Li Tongyue
Website
marivelley.com
Business Address
Room Y35 (self-designated), Room 201, 2nd Floor, Block B, Compound No. 61, Dongpu Er Malu, Tianhe District, Guangzhou City
Customer Support Email
service@marivelley.com
Customer Support Phone
+86 13352366666
Customer Service Hours
8:00 AM – 10:00 PM
Primary Business
Floor Cleaning Kitchen Cleaning Bathroom Cleaning Dust & Hair Removal Window & Surface Cleaning
Marivelley™ is owned and operated by Guangzhou Kexiang Technology Co., Ltd.